BMXAA7901E – You cannot log in at this time. Contact the system administrator

Whenever you try to login into Maximo, for whatever reasons if you are not able to login, Maximo throws the error – “BMXAA7901E – You cannot log in at this time. Contact the system administrator”. Whether it’s wrong password or a blocked account or some administrative activity is going on, the same message is displayed every time.

Out of curiosity I tried to find out why is it that the actual issue with the failed login is not shown and this is what I found – IBM says that “Alerting a user that they have entered an invalid username or password is a violation of emerging security best practices. Giving a potential hacker any details on a system they are not authenticated against is a risk. These messages were generalized intentionally.

So that means it’s intentional. Though at times it could be frustrating to not know the reason why Maximo is not letting you in but the intention seems to be valid. I also found out that in the previous versions on Maximo, the actual error message was displayed if the login failed.

So the question is, with all the VPNs and SSL enabled networks to protect us from hackers, is it really necessary to hide the reason of the unsuccessful login?

2 thoughts on “BMXAA7901E – You cannot log in at this time. Contact the system administrator”

  1. Hi There,

    Just a heads-up that I believe the word “cron” is spelled wrong on your website. I had a couple of errors on my site before I started using a service to monitor for them. There are a few sites that do this but we like and


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